Privacy Policy
Last updated:23/01/2025
At SwayamSeSatyaTak, we are committed to protecting your privacy. This Privacy Policy document outlines the types of personal information we collect and how we use, disclose, and safeguard it when you visit our website, use our services, and interact with us, including through payment processing via Razorpay.
1. Information We Collect
We collect the following types of information from our users:
Personal Information: When you create an account or make a purchase on our website, we may collect your name, email address, phone number, billing address, shipping address, and payment details.
Payment Information: We use Razorpay for processing payments. When making a payment, Razorpay may collect and process your credit/debit card details, bank account information, or any other details necessary to process the payment. For more information on how Razorpay handles your payment information, please refer to their Privacy Policy.
Usage Data: We collect non-personal information such as IP addresses, browser types, device information, and pages viewed to understand user behavior and improve our website.
Cookies and Tracking Technologies: We use cookies to enhance your experience on our site, remember your preferences, and track site usage for analytical purposes. You can control cookie settings in your browser, but disabling cookies may affect some site functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide our services: We use your personal and payment information to process orders, deliver products, and provide customer support.
To communicate with you: We may use your contact details to send you promotional offers, newsletters, or updates related to your purchases and our services. You can opt-out of marketing communications at any time.
To improve our website and services: We analyze usage data to improve our website's performance, user experience, and content.
To ensure security: We use your information to protect the integrity of our website and prevent fraud.
3. Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
Razorpay (Payment Processor): We use Razorpay for processing payments. When you make a payment on our website, Razorpay collects and processes your payment details. Razorpay’s Privacy Policy applies to the payment process. We do not store or process any credit/debit card information directly on our website.
Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or investigate fraud.
Service Providers: We may engage third-party service providers who assist with website hosting, email delivery, analytics, and customer service. These providers only have access to your information as necessary to perform their services and are obligated not to disclose or use it for any other purpose.
4. Data Security
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can update or correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information.
- Object to Processing: You can object to the processing of your data under certain circumstances.
- Data Portability: You can request to receive your data in a commonly used, machine-readable format.
To exercise any of these rights, please contact us at [Your Contact Email].
6. Children’s Privacy
Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. We will post any updates on this page and notify users of significant changes through email or a notice on our website. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, our privacy practices, or how we handle your personal data, please contact us at:
SwayamSeSatyaTak
Email:achintya@swayamsesatyatak.org
Address: Madhya Pradhesh,